Chapter 3: Week 11 - Week 15

Week 11 - Week 15

Week 11

I. Create an Kuala Lumpur package for 8 Days 7 Nights of 11 adults plus 3 children.

II. Quote for airport transfer in London.

III. Quote for return train ticket from Seoul - Daejeon with a total of 4 pax.

IV. Contact Malindo Air customer service to ask whether can get the refund back if the passenger miss the flight.

V. My TBO Academy certificate Kempinski Hotel Mall of the Emirates Hotel Course.

Week 12

I. Request for web check-in (Indigo).

II. Quote for return flight from Surat to Kuala Lumpur and return.

III. Check for recheck-in baggage policy for Indigo Airlines at Kempegowda International Airport Bengaluru (BLR).

IV. Quote for full day car usage (8hrs) in Brussels.

V. Recheck the itinerary that was done earlier and to amend the information to meet client's requirement.

VI. My TBO Academy certificate Tallest Buildings in the World.

 WEEK 13

I. Quote for accommodation, flight and transportation for 2 pax staying at Kuala Lumpur and Langkawi.

II. Calculate for the time taken (second) to load for hotel room in company's website.

III. Compare company website's information to supplier site.

IV. Quote for car rental service in Iceland and Switzerland.

V. Re-quote for rates in terms of transportation, F&B and tour guide service.

VI. My TBO Academy certificate Telephone Etiquette Course Expert.

WEEK 14

I. Create five packages for honeymooners.

II. Recalculate cost price in Microsoft Excel as the original file was deleted.

III. Find the cheapest and best star rating hotel within the property.

IV. Quote for 16 hours car disposal located in UAE.

V. Request for meal adds-on for flight KUL-DPS (Air Asia).

WEEK 15

I. Find the charges and fare differences if the client wish to amend flight schedule.

II. Take quiz via TBO Academy.

III. Quote for three different hotels located in Indonesia.

 

IV. Proceed to book with hotel rooms.

V. Quote for Malaysia and Singapore package separately.

VI. Create a Italy package for 2 adults travelling on December 2019 for a duration of 9D8N's.

21