Chapter 3: Week 16 - Week 20

WEEK 16 - WEEK 20

WEEK 16

I. Quote for bus fares departing from Singapore to KL.

II. Search for charge for web check-in by travel agency company.

III. Reorganize information for 2019 Conference Programme that would be held at Singapore
for a duration of 3 days.

IV. Request for changes on flight which booked earlier.

WEEK 17

I. Confirm and book for hotel after reading their terms and conditions of booking.

II. Quote for the cheapest flight ticket KUL NJF KUL.

III. Quote for self-driven car rental at London.

IV. Create a group package that cover both Singapore and Kuala Lumpur.

V. Quote for the cheapest rates for airport return transfer.

VI. Create design for advertising purpose.

VII. My TBO certificate Specialization in La Grande Roue De Montreal.

WEEK 18

I. Quote for hotel rooms that are available with cheapest price options.

II. Quote for multi-destinations flight options.

III. Find a suitable hall rental services for 30 pax senior citizens.

IV. Quote for first class vehicle for the use of ground transfer.

V. Search for train tickets in France.

VI. Design train company promotional pages.

WEEK 19

I. Quote for accommodation and airport transfer plus booking.

II. Quote for car usage at Abu Dhabi.

III. Quote for service apartment nearby KLCC, Bukit Bintang or KL Bird Park.

IV. Save company profile in Microsoft Excel.

V. Ask for driver details from Talixo.

Week 20

I. Proceed to book with Malindo flight flying from KUL to BOM airport on 12 Nov 2019.

II. Search for the suitable supplies that provide e-train ticket services in China.

III. Enroll the course in TBO Academy "Managing Organizational Change".

IV. Quote for airport transfer in India.

V. Quote for Turkey package of 2 adults and 1 infant (19 - 21 Jan 2020).

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Chapter 3: Week 11 - Week 15

Week 11 - Week 15

Week 11

I. Create an Kuala Lumpur package for 8 Days 7 Nights of 11 adults plus 3 children.

II. Quote for airport transfer in London.

III. Quote for return train ticket from Seoul - Daejeon with a total of 4 pax.

IV. Contact Malindo Air customer service to ask whether can get the refund back if the passenger miss the flight.

V. My TBO Academy certificate Kempinski Hotel Mall of the Emirates Hotel Course.

Week 12

I. Request for web check-in (Indigo).

II. Quote for return flight from Surat to Kuala Lumpur and return.

III. Check for recheck-in baggage policy for Indigo Airlines at Kempegowda International Airport Bengaluru (BLR).

IV. Quote for full day car usage (8hrs) in Brussels.

V. Recheck the itinerary that was done earlier and to amend the information to meet client's requirement.

VI. My TBO Academy certificate Tallest Buildings in the World.

 WEEK 13

I. Quote for accommodation, flight and transportation for 2 pax staying at Kuala Lumpur and Langkawi.

II. Calculate for the time taken (second) to load for hotel room in company's website.

III. Compare company website's information to supplier site.

IV. Quote for car rental service in Iceland and Switzerland.

V. Re-quote for rates in terms of transportation, F&B and tour guide service.

VI. My TBO Academy certificate Telephone Etiquette Course Expert.

WEEK 14

I. Create five packages for honeymooners.

II. Recalculate cost price in Microsoft Excel as the original file was deleted.

III. Find the cheapest and best star rating hotel within the property.

IV. Quote for 16 hours car disposal located in UAE.

V. Request for meal adds-on for flight KUL-DPS (Air Asia).

WEEK 15

I. Find the charges and fare differences if the client wish to amend flight schedule.

II. Take quiz via TBO Academy.

III. Quote for three different hotels located in Indonesia.

 

IV. Proceed to book with hotel rooms.

V. Quote for Malaysia and Singapore package separately.

VI. Create a Italy package for 2 adults travelling on December 2019 for a duration of 9D8N's.

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Chapter 3: Week 6 - Week 10

Week 6 - Week 10

Week 6

I. Request for bassinet seat plus front row of 2 adults and 1 infant.

II. Prepare a hotel voucher and remove the unnecessary information before sending to the client.

III. Find out the flight from SIN to KUL and giving different options with departure date on 23 Aug after 3pm with returning on  25 Aug after 11am.

IV. Creating a dummy ticket for accommodation under the guest's name SHABBIR TERAIWALA around Yiwu, China from 15 - 25 Aug 2019.

V. Quote for 12 pax staying at Retaj Al Bayt, Mecca from 22 - 28 Dec 2019.

VI. Prepare a package of 2pax travelling from 11 - 15 Aug 2019 around KL, Langkawi & Penang.

VII. Proceed with booking for tour, transfer, flight & the others.

VIII. My TBO certificate Specialization in Caesars Bluewaters Dubai.

Week 7

I. Inform the supplier about the changes for the client's pick up time.

II. Check for the hotel/apartment/Airbnb located nearest to Mid Valley shopping mall and quote for best price.

III. Send request for quotation to overseas supplier.

IV. Choose and quote for the accommodation with lowest categories in different destinations.

V. Choosing logo to place in Zeto's web pages using different web sources.

VI. My TBO certificate Facebook Marketing Expert.

Week 8

I. Take quiz in TBO's Academy: Specialization in Lapita Hotel, Dubai.

II. Check for the flight flying from BOM to CMB and quote the lowest cost with mark up RM50 before sending to clients.

III. Find the hotel located nearest to the event places which would be placed in the mosque (Bohra Masjid) and to quote for the best price.

IV. Find the cheaper option for multi-city flight from NBO - CMB - DXB - NBO.

V. Find the hotel located nearest to CMB airport and quote for the best price.

VI. My TBO certificate Specialization in Lapita Hotel Dubai.

Week 9

I. Create and edit hotel voucher from different supplier side.

II. Contact the airlines (SriLankan Airlines) to verify whether unaccompanied minor need to fill any form before departure.

III. Quote for double and single room rate at President Hotel Minsk, Belarus staying from 03 Sept to 05 Sept 2019.

IV. Check for online bus ticket depart from KLIA to Penang Sentral.

V. Quote for bus service based in Tokyo, Japan.

VI. My TBO certificate Musee du Lovre Course.

Week 10

I. Create a dummy ticket for flight KUL BOM KUL.

II. Create an Europe package of 10 - 12 days for 8 adults and 2 child travelling from 3rd Dec and onward with a budget around 7k/adult.

III. Quote for accommodation and transportation in Jakarta.

IV. Contact reservation department of the hotel directly when rooms are sold out via online.

V. Edit hotel voucher and add on customer (travel agency) logo in the voucher.

VI. My TBO certificate Hotel Maya Specialization.

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